Laundry Chief

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Place Category: Local ServicesPlace Tags: Cleaning Clothes Laundry

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  • Laundry Chief is Ghana’s first on-demand dry cleaner and laundry. The company provides world class service by matching Ghana’s finest garment care professionals with advanced machines, supplies, and automated systems from renowned manufacturers worldwide.

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  • Overall Rating:

    1 Review on “Laundry Chief”

    1. Oksana Laundry Chief
      Overall Rating:
      1

      Laundry Chief , this company blocked my wife’s complain and blocked her everywhere for telling the truth about their service and probably will do the same to me! I will repost her reviews once again and short will add what else happened.
      Her review: “First impression might be wrong!
      I cant recommend laundry chief to anyone anymore .
      I had issues will delivery delays for two times , but what happened today just no comments for it.
      They delay delivery again , and beside it they spoil my husband’s jean (they changed color ) , and shirt (also changed color) and they lost or maybe stole my shorts i dont know. Like common how can you give a bill while picking up with all items and then bring delivery bill without shorts in it and not bring bill at all. And all they could say its “yes madam” and sorry” . And then they said my short was damaged and they put it away. Like really? Its wasnt !!! Even if there damaged stuffs when people give what rights do you have to keep it even!!??? This people have no respect to their costumers!!! In the end they brought my shorts its was clean but damaged by them self with hole on the back!! Even delivery man said who was picking stuffs there was no that hole when he picked up the stuffs. When i asked for a refund so i can get myself new same shorts they told me they ll refund me 10 times of cost of washing shorts , refund is 70 cedis , cost of nee shorts 210. So how do I supposed to buy new same shorts with 70 cedis?!! Plus they didn’t delivery our towels!!! Liar people, not respectfully, unprofessional in what they do!”
      So after she wrote all the we still been calling them and they were telling us they took it to management department, which they didnt really do. Women on phone just been lying and lying each time we called. When we asked for manger number she said she has no any contact of manger later she said she has an email . How can you have no number of your manger isnt it just weird? And then she said she wont refund us even the 70 cedises but even on their site writing that they must give refund if their stuffs damage the clothes that’s it what exactly writing on their site : ” Loss or Damage
      Missing or damaged items must be reported to Laundry Chief within 24 hours of delivery of your garments/linen. Failure to report the missing or damaged item within 24 hours shall remove any liability of Laundry Chief for the missing or damaged item. In the event that any item is lost or damaged by Laundry Chief, Laundry Chief’s liability with respect to any damaged or lost items shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition. Laundry Chief is not liable for any preexisting damage to a garment or other item and reserves the right to return any item without cleaning it if any preexisting damage is found or if we have a concern about the colorfastness or the age or weakness of the fabric.” . We told them just give us a refund and shorts back and everyone will say goodbye to each other in peace but this is not about money anymore its about justice, being honest and respect your costumers!!! So in the end they brought shorts without any apology or sorry or refund and admitting their fault”

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